FAQs
Have questions about our products, services, or customization options? This FAQ section brings together the most common inquiries across all product categories, including LED Mirrors, Smart Mirrors, installation, technical support, and after-sales service. Whether you’re a designer, contractor, or end user, you’ll find helpful answers here.
Smart Mirror FAQs
We are located in Nanhai district of Foshan city. We have the showroom at our factory. Welcome to visit us!
We are audited by TUV, Intertek, SGS, BV. Our products are ETL, CE, GS, IP44 approval.
All of the electrical parts are certified with VDE, TUV, or UL.
Smart Mirror waterproof rating: IP44 / IP65.
IP44 – Ideal for dry bathroom areas; splash-proof and cost-effective.
IP65 – Recommended for wet zones like shower rooms; water-resistant, safer for high humidity.
We are providing 1 year warranty.
Extend warranty terms: negotiable.
The MOQ of our smart mirror is 1pc.
There’s no need to be concerned about water damage from moisture and water beading.
The mirror is sealed and designed to meet an IP65 rating, protecting from water splashing on the surface.
Normally once we know your interested items, sizes, functions, packing request and quantity, we can provide you with a price quote within 24 hours.
Of course, we can provide logistics services worldwide.
Yes we can customize the products according to your demand.
Yes! The experience on the mirror is no different than on a tablet or smartphone. Of course, our mirror also supports the installation of your own designed APP.
Just like any other Bluetooth-enabled device, as long as your accessory is in pairing mode, it will pop up on the STANHOM smart mirror. If you have any questions, you can call us for more information.
We are factory located in the famous city Foshan.
LED Mirror FAQs
We are audited by TUV, Intertek, SGS, BV. Our products are ETL, CE, GS, IP44 approval.
All of the electrical parts are certified with VDE, TUV, or UL.
We offer 3 years warranty and free spare parts during the warranty period.
Normally MOQ is 20pcs/item. We would like to supply you the sample for quality check. The shipping charge will be advised once you choose the sample.
Normally once we know your interested items, sizes, functions, packing request and quantity, we can provide you with a price quote within 24 hours.
Normally the mirror is well protected by the foams(20KG strong) at each faces and packed in
the brown carton. We can supply the White box or Colorful box for retail markets, such as
supermarkets, DIY Stores. MOQ for colorful box is 1000pcs/item.
We can also supply the stronger courier package for online sales.
Yes we can customize the products according to your demand.
We are factory located in the famous city Foshan.
